Shipping policy

Thank you for shopping with Zora Plus. We are committed to delivering your order quickly and efficiently.

Order Processing & Fulfillment

• All orders are processed within 1 working day.

• Orders are fulfilled and handed over to our courier partner after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

• Delivery time is 2–3 working days after dispatch.

• Shipping timelines may vary slightly depending on your location and unforeseen courier delays.

Cash on Delivery (COD)

• All Cash on Delivery (COD) orders are confirmed via a phone call before dispatch.

• Orders will only be shipped after successful confirmation.

• If we are unable to reach you for confirmation, the order may be canceled.

Prepaid Orders

• Paid orders are processed and shipped directly without phone confirmation.

• You will receive tracking details once your order has been dispatched.

Delivery Information

• Please ensure your shipping address and contact details are accurate to avoid delays.

• Zora Plus is not responsible for delays caused by incorrect information provided by the customer.

If you have any questions regarding your shipment, please contact our customer support team.

Thank you for choosing Zora Plus 💛